General
Announcements
Common Questions
- Contact Us - Email, and Phone Number
- Why has my item not shipped?
- How do I cancel my order?
- Can you include a Certificate of Analysis (COA), and test reports with my order?
- Can you recommend a product?
- Can I use my own UPS or FedEx account for shipping?
Payment Information
Ordering Information
- Can I pickup my order at the Pilot Shop?
- How do I place a phone order?
- Why do I have to fill out an order screening form?
- Sales Tax Exemptions
- About Tire Sizes
- International ELT
Shipping Information
- Do you offer free shipping?
- Collect Shipping Options
- International Hazmat Shipping
- Shipping of Hazardous Goods
- Do you offer same day shipping on in-stock items?
- How much do you charge for shipping?