Contact Us - Email and Phone Number

When reaching out, please reference your order, PO, or part number.

Please also note we are based in NY and on Eastern Time.

Self-Serve: SkyGeek.com has the most up-to-date product and availability information. SkyGeek is unable to offer advice on the compatibility of products, make recommendations for products, provide technical support, sales advice, or provide specific product information.

• Ordering: We cannot place credit card orders over the phone for your security.
• Order Status: Can be viewed via the link in your order confirmation/status update emails.

Email us: Contact us at service@skygeek.com or submit a support ticket. Please allow 24-48 business hours for a response.

If you have already sent us a support ticket and received a response, please reference that ticket number or respond to that thread before submitting another ticket, as your assigned Geek will not be automatically notified of a new ticket.

Please reference our help articles or contact us about: 

• Purchase Orders
• Quotes 
• Tax Exemptions
• Payment Failure
• Freight Forwarding
• Returns
• Certifications 
• Shelf Life

Call Us: If you need to speak to a live agent, you can reach us Monday-Friday 9:00 am-5:00 pm ET at 888-759-4335 or (845) 677-8185.