Please always reference your order, PO, or part number.
Due to the volume of calls we receive, please contact us via email when possible.
Self-Serve: SkyGeek.com has the most up to date product and availability information.
- Ordering: we cannot place orders over the phone for your security
- Order Status can be viewed via the link in your order confirmation/status update emails
- Shelf Life requests (note when placing your order).
We cannot advise on what part is needed for your use but can direct you to the manufacturer (also listed on the website).
Email us: Contact us at service@skygeek.com, or submit a support ticket.
- Purchase Orders
- Quotes (military and government quotes only): pricing/availability is noted on SkyGeek.com
- Tax Exemptions
- Billing issues (invoice requests)
- Exporting Inquiries/Freight Forwarding
- Missing items/Incorrect Item sent
- Returns
- Missing certifications (include lot and batch number)
- Shelf Life Issues
If you have already sent us a support ticket and received a response, please reference that ticket number or respond to that thread before submitting another ticket as your assigned Geek will not be automatically notified of a new ticket.
Call Us: Reach us Monday-Friday 9:00am-5:00pm EST at (845) 677-8185 or 888-759-4335.
Please note that we cannot place orders over the phone.
- Order Cancellations
- Pro-Forma Invoice Payments
- Purchase Order updates and requests
- Freight Forward Pick up
Please leave a voicemail, with a message and your order number and we will return your call.
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