🧾Sales Tax Exemption

For customers who qualify for sales tax exemption, SkyGeek offers a streamlined process to ensure your purchases are properly classified and billed. Whether you're a reseller, nonprofit organization, or government entity, it's important to have your exemption status set up before placing an order to avoid unnecessary charges.

Setting Up Your SkyGeek.com Account as Tax-Exempt 

To begin, customers must create or sign in to their account and upload a valid, state-issued Sales Tax Exemption Certificate. This certificate should reflect the state where the items will be shipped. If your exemption is already on file but you notice tax applied to your order, it may be due to a mismatch between your shipping destination and the states we have listed under your exemption. Exemptions can only be added one state at a time. If you have a multi-jurisdictional exemption, you will need to upload this document for each state in which you are exempt.

Where to upload your exemption:

1. Sign In or Create a New Account
2. Click your account menu in the upper right corner 

3. Choose " My Orders" within the menu

    

4.  Navigate to the “Tax Exemption” tab: 

5. Complete the fields, upload your document, and submit your exemption

SkyGeek accepts the following documentation:

• Reseller Certificate – Issued by your state or a standardized form that includes your business registration number.
• Tax Exemption Certificate – For organizations exempt from sales tax due to nonprofit status or other qualifying reasons.
• Government Entity Documentation – If you’re ordering on behalf of a government agency, a certificate is preferred. However, we can verify exemption status based on your mailing address or email domain (e.g., .gov or .mil).

Orders Placed with Tax: Processing Time & Refunds

Please allow 2-3 business days for your exemption to be processed. If tax was charged on an order placed before your exemption was approved, SkyGeek can refund the tax as long as the order was placed within the same calendar month. For older orders, you may need to contact your state’s tax authority to request a refund directly.

Account-Level Management

• Tax exemption is tied to individual email addresses.
• Each user within your organization must be marked as exempt, or all orders should be placed using the same login credentials.

Need Help or Have Questions?

• Review your Ship-To state matches the state exemption added to your account.
• Proceeding to checkout will provide official shipping and tax details.
• Contact us directly at service@skygeek.com for support.