📡Contact Us - Email and Phone Number

Please reference your order, PO, or part number when reaching out.

SkyGeek is located in NYS, Eastern Time Zone.

Self-Serve: SkyGeek.com has the most up-to-date product and availability information. SkyGeek is unable to offer advice on the compatibility of products, make recommendations for products, provide technical support, sales advice, or provide specific product information.

• Ordering: We cannot place credit card orders over the phone for your security.
• Order Status: Can be viewed via the link in your order confirmation/status update emails.

Email us: Contact us at service@skygeek.com or submit a support ticket. Please allow 24-48 business hours for a response.

If you have an existing communication with us, please reference the ticket number or respond to that thread before submitting another ticket, as your assigned Geek will not be automatically notified when a new ticket for the same subject.

Please reference our help articles or contact us about: 

• Purchase Orders
• Quotes 
• Tax Exemptions
• Payment Failure
• Freight Forwarding
• Returns
• Certifications 
• Shelf Life

Call Us: If you need to speak to a live agent, you can reach us Monday-Friday 9:00 am-5:00 pm ET at 888-759-4335 or (845) 677-8185.