To ensure the best possible online shopping experience our customers should be satisfied with the services and products we provide. If you are not completely satisfied with your purchase, you can return it to SkyGeek for a full refund within 30 days of your order being shipped.
A product in resalable condition would be unused and in the original packaging. The original packaging must be placed in a separate return shipping package, preferably the one we used to ship your items or one of your own, with return labels on that external package. This will enable us to resell the item in its original package and assure your refund. Failure to use a separate shipping package will result in voiding the refund.
For returns to be processed you must fill out the RMA (Return Merchandise Authorization) form here.
Please also note that a return can typically take up to 30 days from start (submitting RMA/return request) to finish (receiving your credit).
If your return is processed within 30 days of your order date, we will be able to provide a refund credit to your card, an ACH to your account, or mail a check.
We do not keep your card information on file after 30 days for your own security and can either issue a check, or would need you to provide a card to refund the credit to.
Please be sure the read and review SkyGeek's Return Policy.