My card was charged twice for my order! What now?

Don't worry! The apparent double charge is actually an authorization and then an actual charge.

Your bank sets aside the money for us to take when you place your order (this usually stays on your account history for up to 30 days) and then when we actually take the money the charge shows up again. One charge is a pending transaction to verify funds and will drop off shortly, while the other is your real charge.

You can contact your bank to verify this, but it is common practice and we are often contacted by customers in the same situation wondering if they were charged twice.

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